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Terms of service

Pro Flix Sales Refund and Return Policy 

Unopened items may be retuned for a full refund within 10 days of purchase.

Opened items in saleable condition can be returned for a refund within 10 days of purchase. A 20% restocking fee will be deducted from the refund. Scratched, bumped or otherwise less than perfect items will have a larger restocking fee, at our discretion. Some manufacturers may have a higher restocking fee. 

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Defective items may be exchanged for 30 days from time of purchase. After 30 days all service is handled by the manufacturers.

For service please call 1-888-322-2955. We prefer that you obtain a refund/exchange authorization from us by emailing sales AT proflixsales.com. 

In all cases you must obtain a refund/exchange authorization from us by emailing sales AT proflixsales.com. Refund authorizations are not issued by phone.

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